Clean Tower FAQ
How can I connect my garden hose to the wash brush?
Thanks to the coupling connection, the wash brush can be connected to the water tap with ease using the included coupling.
What material are the Aluminium telescopic handles, Lite carbon and the Full carbon made of?
Clean tower telescopic handles are available in different materials, depending on personal preference.
Aluminium telescopic poles are the most inexpensive to obtain. The Aluminium telescopic handles are heavier than the Carbon telescopic handles, although it remains that the handles are very sturdy. All telescopic handles have an Aluminium attachment specially designed to prevent deformation and breakage.
The Lite Carbon telescopic poles are considerably lighter than the aluminium telescopic poles. In terms of deflection, both types of handles are equivalent.
The Full Carbon telescopic poles are made of very light woven material and half lighter than aluminium telescopic poles. This is the most favourable option in terms of strength and lightness in use. No telescopic handle is as light and strong in use as this one and therefore highly recommended.
When will I have a complete set?
If you order the complete set, you will receive all the necessary materials.
- Clean tower telescopic handle
- water hose
- corner adapter
- ball valve
- garden-coupling
- all-round brush
- the window washer/puller set
- five-area brush
- gardena garden hose 15cm
- soap dispenser
- detergent optionally
This applies to the benefit package!
How do I make sure the telescopic handle and brushes stay good?
Regular proper care and cleaning of the telescopic handle and brushes with warm water will keep them in optimal condition for cleaning different surfaces.
Removing dirt and sand residue from the telescopic handle and regularly cleaning the brushes in a bucket of warm water helps keep the bristles of the brushes straight. That way, your cleaning tools will continue to work efficiently and last longer, ensuring professional results at all times.
What are the weights of the telescopic handles?
See all telescopic handles product page the heading Additional Information, it clearly shows the weight and length for each type of material.
When do you use which stem length?
The length used depends on the height of the cleaning object. Try the handle used incomplete extend, to increase the stability of the handle optimal keep. It is advisable to use a longer handle to be used if you expect a shorter handle to be fully extended.
How sturdy is the telescopic handle to use when fully extended?
Our telescopic handles are designed with a Smart locking system that prevents you from extending the handle beyond its maximum length. As soon as you feel the blockage, you know the system is active. To ensure the guide does not release, it is essential to keep the handle slide straight in and out without turning. These instructions are not applicable to our Carbon stems.
What distinguishes our product?
Clean Tower distinguishes itself by focusing on high-quality materials and innovative designs, such as the rubber protective edge on our brushes and the smart locking system. These unique features set us apart from the rest and add value to our valued customers.
Does the stem have (too) much weight when water flows through it?
Our water hose is designed for water powerful flowing through a narrow passageway, with a light handle which it ease of use optimises. so you enjoy a powerful water supply without excessive weight in the stem!
To what extent can spare parts be ordered?
Yes definitely! Each part can be ordered separately if needed. So you can easily replace or upgrade specific parts when needed.
Do you get a manual with it?
Yes definitely! You will receive a handy comprehensive manual with every shipment.
When is the best time to clean solar panels?
The best time to clean your solar panels is when it is raining. Dirt can separate much more easily then, especially with our all-round brush and solar panel cleaner. Make sure to rinse the soap well for optimal cleansing!
Is clean-tower reliable?
What payment options are available?
1. Ideal
2. Mastercard
3. Visa
4. Apple Pay
5. KBC
6. Giropay
7. Google Pay
8. Bancontact
If you are a business customer, prepayment by invoice is possible.
Can an individual place an order?
Yes, we take orders from both private and business customers.
Is it possible to pay without using online banking?
This is certainly possible. You can place your order by phone or e-mail. We will make sure the order is placed. As soon as payment is received, your order will be packed and shipped. Payment is always made in the secure environment of your own bank.
What are the delivery times?
1 to 2 working days
Is my order trackable/traceable?
After ordering, you will receive an e-mail from our parcel service with the status of your shipment.
When are shipping costs calculated?
No shipping costs are charged for an order value above €90. However, for an order below €90, a €6.95 shipping fee will be charged.